Refund Policy

Thank you for choosing MyTalent.lk. We aim to provide a seamless and satisfactory experience for our users and clients. This refund policy outlines the terms and conditions governing refunds for our services.

1. Refund Eligibility

We offer refunds in the following cases:

Cancellation of Subscription: If you decide to cancel your subscription within the first 7 days of your initial purchase, you are eligible for a full refund.

Service Disruption: If we are unable to provide the services you subscribed to due to technical issues, you may be eligible for a pro-rated refund based on the remaining subscription period.

2. Refund Request Process

To request a refund, please follow these steps:

Contact our customer support team at info@mytalent.lk or +94 777 991 992 to initiate the refund process. Provide proof of purchase, such as your order number and the email address associated with your account. Explain the reason for your refund request, including any relevant details.

3. Refund Timeline

We strive to process refund requests promptly. Refunds will typically be processed within 7 business days after receiving your request and all required information.

4. Refund Method

Refunds will be issued using the same payment method used for the original purchase. Please allow time for the refund to reflect in your account, which may vary depending on your financial institution.

5. Non-Refundable Items

Please note that certain services or products offered on MyTalent.lk may not be eligible for refunds.

These include:

Services that have already been provided, delivered, or consumed.

Fees associated with third-party services or platforms.

6. Modifications to This Refund Policy

MyTalent.lk reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to refund requests made after the effective date of the change.

7. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at info@mytalent.lk or +94 777 991 992.

8. Legal Disclaimer

This refund policy does not affect your statutory rights under applicable consumer protection laws.